From the Nexus team we wanted to thank you all for your continued business during one of the most challenging years in a century.

Just to let you know, our business will be closed from the 19th of December until the 4th of January. Thank you!

The 4 Basic Rules of Good Customer Service

We’ve all experienced bad customer service at some point – the rude, condescending waiter, the shop girl who’d rather chat to her friend than bother to serve you – but, on the whole, most of us wouldn’t complain there and then. Instead, we vote with our feet and choose a different restaurant or shop to spend our hard-earned cash in. After all, why pay for bad service?
Your web design business is no different to any other when it ...

On: 28 Dec, 2013 By: nexusadmin

12 Ways to keep your clients

Acquiring new clients – and keeping the existing ones – is the most important aspect of any web design business. Increasing competition means you have to stand out by offering excellent levels of customer service. The following tips that our Wigan web design team adheres to will help you to maintain outstanding levels of client satisfaction and ensure repeat and new business for years to come.
Respond quickly
Always respond to your customers as soon as possible – make them ...

On: 13 Dec, 2012 By: nexusadmin
Top