From the Nexus team we wanted to thank you all for your continued business during one of the most challenging years in a century.

Just to let you know, our business will be closed from the 19th of December until the 4th of January. Thank you!

Business Websites Technical Support – Introduction

Welcome to the guides and tutorials section for our business websites. All of the features that you can access and use to help with the management of your website are explained across all of the clickable icons on the main Business Websites Technical Support page, displayed in easy to follow step-by-step format.

Although we believe that we have come a long way with our support pages there is always room for more improvement. If there’s anything that you don’t understand, or if you think we’ve missed something or not explained well enough then please get in touch. We understand that you may not be tech-savvy, and will be more than happy to help guide you though any aspect of website management ourselves.

You can call directly on 0800 493 5800, or for mobile users 01865 589 994. Alternatively you can email if you prefer. Additionally, if you live near our head office in Wigan we can even arrange to meet face to face for a training session.

About WordPress and NexusPanel

All of our business websites are all built upon a content management system called WordPress. This open source software allows you to easily access and modify the content on your website. Everything is handled online on the server meaning that you don’t need to download or install anything to use it.

We have expanded upon the core WordPress system to create the NexusPanel. Nexus Website’s NexusPanel contains many additional improvements and changes to make the control panel a very strong interface that allows you take control of your website and edit it with ease. With the control panel you will be able to modify any images and text on all of your pages as well as create or delete pages as you wish. You will be able to modify your navigation bar, control the images on your slider, create your own contact forms, even manage an in-built blog on your website. You can even perform on-page SEO across your website.

There are many web companies out there that will heavily restrict what you can do – allowing them to charge you for even simple updates to text. You will have all of this access as a base, completely free, giving you the control that you deserve over your own website.

Getting Started

To access your control panel, you will need the link to access the panel login which will be in the format You will also need your username and password. More information about this will have been supplied to you via email when your website was initially set live.

If you have forgotten your username or password then please contact us and we’ll give you new login details.

Commonly Used Terms

Here is a list of words and abbreviations that are used throughout these guides, or are general terms that are useful to know relevant to website content management.


This is a website’s or page’s identifying address that begins with “http://”. For example


Or “Link” for short. This is a clickable area of text or image that, upon clicking, will take you to a new URL. For example: Click Here


SEO or Search Engine Optimisation involves adding certain content or meta information onto your page to help increase your website’s rankings in Google.


Metadata is information about a website or page. This is read by Google and thus helps SEO.


This is a special type of code, used by WordPress, that you can insert into your pages to help with page style and formatting.

Rich Text Editing

This is creating content by using the WordPress content editor to build and edit your pages – similar to how you would use Microsoft Word.