We’ve all experienced bad customer service at some point – the rude, condescending waiter, the shop girl who’d rather chat to her friend than bother to serve you – but, on the whole, most of us wouldn’t complain there and then. Instead, we vote with our feet and choose a different restaurant or shop to spend our hard-earned cash in. After all, why pay for bad service?
Your web design business is no different to any other when it ...
