We are dedicated to you!

Nexus Websites was founded on the basis that customer care is always put first. We wanted to create an industry leading service backed by a small friendly, focused and trustworthy team. Our customer service charter is the DNA for which every project is built around.

 

We're easy to contact.

We like to form a strong working relationship with our clients. We care about your business and always respond to emails and voicemails as promptly as possible.

And we keep in contact!

We will contact you on a regular basis to ensure that your website continues to run smoothly and to assist you with any questions you may have.

We're reliable and always on budget.

Many amateur or incompetent providers give an unrealistic timescale and hide various costs until the end. We’re transparent and honest in how we operate.

We understand you and your business.

Understanding your business, it’s aims and industry is absolutely key to getting underneath the skin of your clients. We take the time to learn about you.

Friendly, professional and jargon-free.

We’re really easy, out-going and friendly people to deal with. Everything is explained in a language you can understand. That’s a promise!

Free UK-based tech support.

Some systems run on complex open source software. As long as your website is hosted with us, we will assist you free of charge with any potential issues that may arise!

We work to high standards.

Our finished products are as professional and polished as those produced by far more expensive web design companies. We really know our business!

No charge for minor modifications.

This is what sets us apart from the rest. For as long as we host your site from time to time we will make any minor changes to your website for free!

Wondering what our customers think?

As one of the fastest growing web design companies in the north-west, we are also able to boast one of the highest level of customer satisfaction within Manchester, Wigan, Liverpool and the whole of the northwest in the last three years.

We have over 100 customer reviews to date of which 99% are 5 star or higher.

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